At the end of 2021, we carried out our customer satisfaction survey among our customers. The survey was conducted for the sixth time. We would like to thank all of our participants for your feedback. It’s a great help for the development of our services and our future cooperation. Here is the summary of the overall results.
The overall rating of our Relevant service was 8,9 on a scale of one to ten. In general, our customers are very satisfied.
In particular, the team’s expertise, fast response times, and customer orientation garnered praise. According to the survey, customers of consulting, support services, Relevant Programmatic, and Relevant Yield API Insights are the most satisfied.
We received word-class recommendation ratings from those who work in decision-making roles in our client companies. 75% of them would recommend Relevant Digital’s services to a colleague or friend in the same industry.
- I love working with you! The service is great and the team is always helpful!
- We have always got very flexible and friendly service. All development ideas to Relevant Yield have been implemented, and very quickly. We have the feeling that Relevant appreciates our customership.
- Competent people, swift reactions, good attitude to customer service
- From day one signing the contract, the platform has met our expectations and service has been great, both very friendly and very competent, and professional.
- Customer-orientated, open, honest, and fair partner.
- Always progressing, excellent sales contact, stable service, and uptime.
- We are not in regular contact but every time we have got swift answers and help to our challenges.
- Active, professional, and effective development work.
Thank you for all your feedback. We look forward to supporting and helping you to develop your business.